Discount Usability vs. Usability Gurus
In an uncertain climate, the trend amongst agencies
of adopting usability as an additional offering has sparked debate
across the board in the world of usability specialists. As the various
usability bodies in the UK (The British HCI group and UKUPA) mull
over the possible introduction of accreditation schemes, an older
subject again comes to the fore: when a company needs to look at
its usability, who should they call? An established guru or commission
a quick fix look at the offering?
Fortunately the majority of British Usability specialists
tend to deliver a comprehensive user test of platforms conducted
by qualified HCI consultants, but as the market grows and attracts
discount practitioners, the issue of accreditation becomes more
and more pressing.
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