Media Coverage | 2001 Archive

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2001 Articles and Media Coverage

Sunday Times Money: Online banks fail customer tests 
18-11-01
Online banks are failing customers by making it difficult to carry out even the most basic tasks, writes David Budworth...

Revolution Magazine: Usability helps sites add value
10-10-01
The return on investment from a good usability study is around £1.80 for every £1 invested in the study and can be £8...

Internet Magazine: Usability key to Barclays' success
08-10-01
Usability is crucial if you want people to have a positive experience at your site...

Revolution magazine: Appointments at The Usability Company
03-10-01
The Usability Company has hired Arlene Kline and David Bomphrey as Usability Specialists...

New Media Age: Usability Forum
13-09-02
All the eye-catching design in the world is irrelevant if your site isn't accessible and simple to use. But what are the best ways to achieve this usability? And are customers taking notice? Industry experts share their thoughts with Elen Lewis...

Direct Marketing International: Business facing legal threat
01-09-01
UK business is failing to ensure that web sites are accessible to disabled users which is leading not only to a loss of new business but opening up a threat of potential legal action...

Retail Week: Holes Appear in Online Sock Shops
27-07-01
Surely nothing could be easier than buying a pair of socks online? Retail week asked The Usability Company to test seven well-known UK sites to find out how hard it is. Here are the results...

Isle of Man Examiner: Don't ignore the e-disabled
17-07-01
Perhaps the threat of litigation will make people think twice before designing an inaccessible interface. As the Government continues to drive web access for all, this is one issue that isn't going to go away...

The Telegraph: Putting problem sites to good use
05-07-01
The Net is riddled with awkward sites – but The Usability Company has a cure. Becky Barrow reports...

New Media Age: When it's good to feel used
01-03-01
It is deeply encouraging to see usability being given so much coverage in the press at the present...

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