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Welcome to The Usability Company, part of Foviance

The Usability Company is a leading provider of independent, business-focused usability consultancy. We use Human-Computer Interaction (HCI) expertise to improve the customer experience across all digital platforms including websites, wireless services, intranets, mobile devices and interactive television, providing expertise at all stages in the development cycle.

Since its merger earlier this year with WebAbacus, The Usability Company is now part of Foviance, a new type of company which provides a complete range of services and technology to help organisations measure, analyse and enhance the experience they deliver through interactive channels. Learn more about the launch of Foviance.
 

News

Foviance clinches five star deals
Foviance, the expert in customer experience across digital channels, today announces five new clients who are all benefiting from its pioneering Experience Management services. The new projects span the telecoms, education, financial and publishing sectors.

 

Foviance reveals strong business growth in 2005
Foviance, the expert in customer experience across digital channels, has reported details of its business growth in 2005.

 

Foviance Q4 media coverage
From time to time Foviance and members of our team receive coverage in the media. View previously published articles and stories.

 
Events  

Customer Experience in Marketing - The New Focus
26 April 2006
An invitation-only breakfast briefing featuring Frances Frei, Associate Professor, Harvard Business School

 

Accessibility Training Course at The Usability Company. For more information or to register.

 

Visit our events section for more information on these and other events in which The Usability Company is presenting.

 
Research Papers

We have produced a research guide (PDF file size 2073k) entitled "Accessibility & Usability Standards in the Public Sector".

 

As well as this we have launched an Accessibility Audit product (PDF file size 64k) created in conjunction with PSF specifically to assist local government web masters - it incorporates automated tool testing and expert manual testing.

 

Eyetracking research on website "prime real estate". Download this paper and other research papers by The Usability Company.

 
 
Case Studies  

"In the past year website traffic to the CIPD site has increased substantially". Read the case study on the CIPD.

 

"The result speaks for itself". Read the case study on Bradford & Bingley's Marketplace website redesign using User Centred Design.

 

"increase of over 30% in business". Read the case study on Victor Chandler.

 

Call us on: +44 (0)8450 546 500    Email us on: info@theusabilitycompany.com

© The Usability Company 2007